Android Mobile or Tab
To get started, simply follow the simple steps below
- Go to settings > Apps > Search for SonyLIV > On storage section, Clear data > Clear cache.
- Uninstall and reinstall the app if necessary.
iPhone or iPad
- Logout of the app > Close the app from the background> Delete and reinstall the app.
AFS
- Go to AFS Setting > Applications > Manage Installed applications > Select SonyLIV app > clear data.
- If required, uninstall and reinstall the app.
Android TV
- Go to settings at the top right corner > Navigate to Apps > Navigate to see all apps > Move down to SonyLIV > Select Clear Data > Select OK.
- If required, uninstall and reinstall the app.
Smart TV
- Sure! Please allow me to assist you, simply follow the simple steps below
- Logout and exit the app > uninstall and reinstall the app.
Apple TV
Sure! Please allow me to assist you, simply follow the simple steps below
Step 1: Logout and exit the app.
Step 2: Double click on Home on the remote and remove the app from your background.
Step 3: Go to SonyLIV.com
Step 4: Swipe up to remove the app.
Step 5: Delete and reinstall the app.